A product drop refers to a limited-run, small batch of gear that we release for sale. These bags are produced in smaller quantities, making them unique and exclusive. Once the batch is sold out, they may not be available again until the next drop.
To ensure you’re the first to know about upcoming product drops, we recommend subscribing to our newsletter. Subscribers get exclusive early access to new releases, special offers, and limited-edition items. You’ll be the first to know when the next batch is available, giving you a head start before the gear sells out. Also check out our friends C&L Cycles for all your bike related needs.
By joining our newsletter, you’ll get exclusive early access to our product drops. This means you’ll be notified before the public launch, ensuring you don’t miss out on any limited-run items. Don’t forget, our drops sell out quickly, so early access gives you a better chance of securing your favorite gear.
Our bike bags are made in Canada.
EcoPak is 100% waterproof, lightweight, eco-friendly, and strong. Cordura is durable, rugged, and highly water-resistant. Since our bags are fully lined, the choice between EcoPak and Cordura comes down more to aesthetics than water resistance. Our goal is to gradually replace Cordura fabrics with EcoPak variants over time.
Possibly, but please note that there will be a significant surcharge to cover the cost of non-wholesale fabric, shipping fees, and the time spent managing the order.
EcoPak is completely waterproof. Sewn seams at not. Zippers are pretty good.
Our Paskal zipper is top-of-the-line. Unlike standard zippers, such as the YKK coil zipper, the Paskal features offset teeth. When traditional coil zippers are zipped up, a small gap between the teeth allows water to seep through. Paskal’s offset teeth eliminate this gap, making the zipper highly water-resistant.
Our bags are not fully waterproof, but they are close. We fully line our bags, use high-quality water-resistant zippers, composite and PU-backed fabrics, and incorporate smart construction techniques to maximize water resistance.
If you’re expecting rain, we recommend carrying a few extra plastic bags to protect your electronics and valuables.
We use Challenge Outdoor’s RBC (Recycled Bag Cloth) fabric, which is bright orange for easy visibility of your bag’s contents.
RBC is a recycled polyester liner fabric with an environmentally friendly C0 DWR on the outside and a water-resistant PU coating on the inside.
Each yard of this fabric recycles approximately 10 plastic bottles and saves about one pound of carbon emissions compared to standard nylon or polyester bag fabrics.
A bag attached to your bicycle with Velcro or cord may cause wear on the frame paint over time. If you’re concerned about this, we recommend applying paint protection tape (also known as helicopter tape) before installing your bag.
Maybe, but probably not at the moment. With the current prototypes we’re working on and the orders coming in, there isn’t much time for additional product development. However, we always welcome your suggestions!
If your gear needs cleaning, we recommend washing it with a mild detergent and hanging it to dry outdoors.
Custom frame bags will be restocked occasionally as time allows. We recommend signing up for re-stock notifications on the product page so you’re alerted when they become available.
If you plan to use a water bladder, a full-frame bag with a divider is a great option.
Half-frame bags are ideal if you prefer to keep using regular water bottle cages.
They are typically 2 3/8″ to 2.5″ wide at the seams, expanding to a larger width when full.
A half-frame bag is an excellent choice for a gravel bike. We custom-size the bag around your water bottles to maximize storage capacity.
The zippered side pocket add-on provides a great spot to store your phone. If you’d prefer a custom stretch-mesh pocket on the bag, we can add that for an additional fee.
Probably only very simple requests.
Secure checkout is provided by Stripe, with payment options including credit card, Apple Pay, and Google Pay.
We can accept e-transfers in some cases, but it is usually more work on our end. Please ask us first. Send us a screenshot of your “cart” and we will send you a QuickBooks invoice. This option is available through Canadian banks
All our prices are listed and processed in Canadian dollars (CAD). For your convenience, there is a currency converter at the bottom to view prices in USD temporarily while shopping.
In Canada, if your revenue is $30,000 or less in a year, you’re considered a “small supplier” and do not need to register for or charge GST/HST. I still have to do taxes.
“If your threshold amount is more than $30,000 CAD on July 1, 2021, you are required to be registered for the GST/HST under this measure on that date, and to apply for registration by that date.
If your threshold amount is $30,000 CAD or less on July 1, 2021, you are not required to be registered for the GST/HST on that date under this measure.” (link)
Sorry, we do not offer local pickup. Coordinating it is simply too time-consuming!
Lead time refers to the time between when you place your order and when it ships. It does not include shipping time.
We ship via Canada Post.
Most items are packaged in poly mailers, which may be blank or printed with information about being made from recycled materials. There may also be a cute sticker or two on the outside.
The return address will suggest what might be inside the package.
If you are ordering a surprise gift or need extra discretion, we can accommodate.
We ship to Canada and the US.
Custom products ship once completed, according to the noted lead times.
In-stock products typically ship within 1 to 3 business days.
Shipping costs are accurately calculated by Canada Post based on product measurements and weights.
We continually update the weights and dimensions of packaged products to ensure you receive the best shipping rates possible.
Once shipped, delivery typically takes around 5 to 10 business days within Canada and the US.
You may be responsible for additional costs such as duties, taxes, and customs clearance fees. These are beyond our control.
When shipping to the US, we accurately declare the item’s description, value, and country of origin.
Once your order ships, you will receive a confirmation email with tracking links.
If you prefer, we can request that Canada Post leave a card for pickup at your local post office. Otherwise, delivery is at the discretion of the delivery agent.
All sales are final. Please shop with intent. If there is an issue with your order, please let us know and we will make it right.
If a product breaks down due to a manufacturing defect, we will gladly exchange ore repair it free of charge. Proof of original purchase is required.
This does not cover damage caused by normal wear and tear, improper care, negligence, accidents, or the natural breakdown of colours and materials over extended time and use.
If you’re not happy with something and it’s something I can fix or adapt, please feel free to ask.
